Objectives

This course has been designed for those people who find by default, that they have responsibility for Personnel Management of Human Resources but have no previous training. What should your roles and responsibilities be and how to carry out this role in a professional manner.

Contents

• Recruitment and Selection
• Exit interviews – why exit interviews are the starting point
• The legal implications 

• Recruitment and selection
• How to prepare a job description
• How to prepare a Job Advert
• Interview techniques
• Preparing for the interview
• Appropriate style of interview
• Appointing the successful candidate – References, etc
• Legislation regarding discrimination – Race, Gender, Age, Disability, etc

• Contract of employment
• Requirements for contract
• Staff handbook

• Disciplinary and grievance procedures and interviews
• Investigating a disciplinary or grievance
• Conducting hearings
• Bullying and harassment

• Appraisal and performance management
• Appraisals – what do you need?
• Appraisals – how do you do them?

• Training plans
• Training needs analysis
• Absence management
• Terminating employment
• dismissals and grounds for dismissals
• redundancy
• retirement 
• Stress
• General welfare

The above two-day workshop will enable us to discuss the content in an informal learning atmosphere. It is intended for those working in small businesses who find themselves with this role as part of their duties and equally for a new assistant into a larger operation to gain an overall understanding of the HR Department.

A follow-on day one month later will allow all candidates to come back and discuss how they are getting on, examine what they have put in place and generally share experiences, learning the ins and outs of HR as a mentored group. ( This is available at an extra charge)

This interactive experience will be facilitated by Penny Letts previously part of the HR team with Shell and now a consultant HR Manager with a variety of companies including GE Group, Leiths and Penna. Penny has a vast experience in the role of HR Manager, as a Coach and Mentor and enjoys using this experience in the role of Coach Mentor. Penny also delivers many different workshops in management and leadership.

Further Information

All prices are subject to VAT at standard rate